Do I need to set up an account to place an order?
No,but it is advisable that you register your account. The process is quick and easy. It will enable us to save your details for future visits.
How do I make a purchase?
Once you have chosen your item, select the quantity and click ‘ADD TO SHOPPING CART, then click on ‘CHECKOUT’ icon to review your shopping list, and finally ‘PROCEED WITH PURCHASE’ to complete your order.
What if during order placement the transaction fails but money gets deducted from my card ?
No need to worry, the money gets credited back to your card.
Which payment methods do you accept ?
We accept visa/master card payments. We also support net banking & PayPal payment options.
Isl Iekwat Pashmina made from Pashmina wool only ?
Yes, Iekwat Pashmina is made from 100% pure Pashmina wool only.
How do I contact Iekwat?
For any order related query, you can contact us at firstname.lastname@example.org.
Can I cancel my order?
Yes,you can cancel your order any time before its shipment. You can contact us at email@example.com for further help.
What about the refund in case of canceled order?
You will get 100% refund of your paid amount when you cancel your order.
Please be assured that your personal information is kept private and confidential and at no point will Iekwat share this information with any third parties.
When you register at iekwat.com we will need to know your name, mailing address, and email address. When processing your order online we require your billing address, shipping address, telephone number, credit card number and card expiration date.
If necessary, these details may be shared with a credit reference agency to verify your order.
Please note that iekwat.com may use your contact details to inform you of the latest arrivals, services or promotions via email. If you would prefer not to receive these updates, please email us at firstname.lastname@example.org.